Personal data in Singapore is protected under the Personal Data Protection Act 2012 (PDPA). By using this website and/or engaging our services, you agree that all interactions shall be governed and construed in accordance with the laws of Singapore.
What personal information do we collect?
(1) Candidate Resumes for advertised positions, inclusive of personal contact information, and information on current citizenship/residency.
(2) Biodata gathered via registration, application, purchase and contact forms.
(3) Scanned copies of documents to support applications.
(4) Individual Career Services client contact information, session information and resumes where applicable.
(5) Information supplied to us by visitors via contact form, purchase form, forums or chat, including names, phone numbers and email addresses. Note: payments are processed by 3rd party providers. We do not have access to or store credit card or bank account information.
(6) Website visitor information. We may use “cookies”, where a small data file is sent to your browser to store and track information about you when you enter our website.
What do we use it for?
(1) All information supplied to Gary & Pearl International Pte Ltd is for the purposes of providing services as described on our website.
(2) Candidate resumes and supporting documents may be disclosed to Client companies for the purpose of job applications.
(3) Candidate documents may be disclosed to the Ministry of Manpower for the purposes of Employment Pass applications.
(4) Individual Career Services, particularly Counselling session information, is strictly confidential.
(5) All information and documents collected are for internal use only and will not be disclosed to any outside party other than those specified, except as in accordance with the Personal Data Protection Act of Singapore.
How long do we keep this information?
(1) Candidate resumes are retained until the position that is applied for is closed.
Unsolicited resumes are not retained. Career seekers are encouraged to register and connect with us on LinkedIn instead.
(2) Scanned copies of documents to support job or visa applications are kept until the application is approved/ rejected. For subsequent applications, original or true copy documents will need to be resubmitted or verified.
(3) Individual Career Services session information is retained for a minimum of two months from the date of last transaction.
(4) Contact information supplied to us may be retained if relevant for current or future services provided to clients and for accounting purposes. Duration varies according to client needs. Note: We do not send unsolicited promotional messages.
How is this information stored?
(1) Hardcopies of biodata forms for internal use are stored onsite on our premises.
(2) Individual Career Services session information is stored onsite on our premises in hardcopy until sessions conclude, at which time they are scanned for electronic storage.
(3) Documents and other information are stored electronically using international data security standards with third party supplier(s) and / or our own internal-access server.
Links to other sites
(1) This site contains links to other sites (YouTube, Facebook, etc). Gary and Pearl International Pte Ltd makes no representations whatsoever concerning the contents, privacy policies or functionality of those sites, or the data they collect or share. Please use at your own discretion.
Observers in Counselling Sessions
A trained observer is usually present during counselling sessions, either physically in the next room or remotely via audio stream (ie Skype or FaceTime). Observers are members of our staff and are bound by the same confidentiality policy as the lead counsellor. Observers do not record any part of the session, as their role is solely to provide feedback to the lead counsellor post-session, as part of our process of continual improvement to our services.
Who can I contact if I have questions?
Roberta Balagopal, Senior Consultant & Data Protection Officer
Updated 23 Feb 2020